The service industry has grown explosively the last couple of decades which makes it a very competitive sector. Having a slight edge over competition is very important. This edge can be created by using the best network equipment available. Customer services and technical support accessible 24×7 because downtime or poor accessibility of support harms the reputation of a company. Features such as live chat and social media have become major tools in the CRM process. Implementing all these features requires high quality equipment. Network Republic offers such equipment at competitive prices.
High quality network equipment is necessary to serve large numbers of customers at the same time and still be accessible. Support center often have to deal with multiple customers at the same time. Processing them without networks becoming slower and ending up with discontent customers requires high quality routers and servers. Network Republic will help you finding a solution that perfectly fits your needs.
IP Telephony can contribute to a more effective operating support center within the company. Using IP telephones adds a whole new dimension to customer service that goes far beyond the capabilities of the traditional phones. It makes handling multiple calls at the same time easier and it has better network accessibility compared to the traditional telephones.
To sell, rent, lease or buy new, refurbished or used Service Provider Equipment, Call one of our representatives today to receive a quote 1.888.NETREP 9 (638-7379) or click here to submit a quote request.